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Susan Lu

Susan Lu

Associate Professor of Management
Operations Management

Education

Ph.D., Northwestern University (MEDS)
M. A., Beijing University, China
B. A., Beijing University, China

CV

Professor Susan Feng Lu joined the Krannert Faculty in 2014. She earned her Ph.D in the Kellogg School of Management at Northwestern University. Before coming to Purdue, she was an assistant professor of economics and management at the University of Rochester.

In her research, Professor Lu examines how information problems affect individual behavior and the organization of firms and markets, especially the structure of those industries related to health care. Her current research focuses on three lines concerning information and reputation. The first and main line of research investigates how information affects the nursing home operations. The second line of her research focuses on health analytics with an emphasis on how new information technology changes the landscape of healthcare delivery. In the third line of research, she studies the impact of scientific misconducts on the reputation of individual researchers, and on innovation of a scientific field.

Professor Lu's work has appeared in journals including the Nature Scientific Reports, Review of Economics and StatisticsManagement Science, POMS, Journal of Health Economics and Journal of Economics & Management Strategy. It has been covered by media such as the Nature, the Freakeconomics, Vox and the Retraction Watch. She won the American Society of Health Economists (ASHE) student paper award, the Early Career Investigator by the NIH-funded HMORN conference and the Health Information Technology (WHITE) best paper award.

  • Research by Krannert prof Susan Lu shows cardiac surgeons’ online ratings prove reliable

    Looking for a high-caliber surgeon may be easier than previously thought. Critics of online rating platforms have stated that online physicians’ ratings are nothing more than a popularity contest, based on the interpersonal encounter a patient has with their doctor, rather than on the doctor’s attentiveness to current best practices. Even though the system has been met with skepticism, a new study suggests that the time-honored word-of-mouth method for finding quality health care may hold up after all.

    Full story: Research by Krannert prof Susan Lu shows cardiac surgeons’ online ratings prove reliable

  • Study by Krannert prof Susan Lu shows cardiac surgeons’ online ratings prove reliable

    Looking for a high-caliber surgeon may be easier than previously thought. Critics of online rating platforms have stated that online physicians’ ratings are nothing more than a popularity contest, based on the interpersonal encounter a patient has with their doctor, rather than on the doctor’s attentiveness to current best practices. Even though the system has been met with skepticism, a new study suggests that the time-honored word-of-mouth method for finding quality health care may hold up after all.

    Full story: Study by Krannert prof Susan Lu shows cardiac surgeons’ online ratings prove reliable

  • Economics gets out more often: Using extramural citations to assess economic scholarship
    Economics, and economists, are often accused of insularity and hubris, and of talking primarily to themselves in their research. This column, coauthored by Krannert's Susan Lu, uses a recent analysis of citations to and from other disciplines to show that this is no longer the case.

Contact

lu428@purdue.edu
Phone: (765) 49-44397
Office: KRAN 441

Quick links

Personal website