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Krannert Executive Forum - Laura Kightlinger

Laura Kightlinger

Laura Kightlinger

Senior Director, Customer Success - EMEA

Laura Kightlinger has nearly a decade of experience in high growth SaaS businesses across Europe and Silicon Valley.  Currently, she resides in London and leads the Customer Success team for EMEA at Seismic Software, where she started and is building the team responsible for driving value with and retaining all customers in the region.  She is also part of the EMEA leadership team which has grown Seismic's presence in Europe by 500%+ in revenue and from 10 to more than 80 employees in less than 2 years.  Prior to Seismic, Laura spent 3 years at Qubit, where she started the Customer Success team, growing it from inception to 15 team members globally while implementing all of the systems and processes required for account management and renewal. Before joining the Customer Success movement, Laura earned her MBA from INSEAD in 2014. Prior to her masters, she started her career in Business Operations and Corporate Finance at DocuSign, Google, and General Mills.  She graduated from Krannert in 2009 with a BS in Accounting and minors in Finance and International Business.  Shortly after leaving Purdue, she also became a Certified Public Accountant.

Outside of the office, Laura is an avid endurance athlete, having completed 20+ half marathons, 3 Boston-qualifying marathons, and multiple triathlons including a qualification for Team GB in the 2021 Age Group European Championships.  She also loves international travel, cooking, and reading.