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Faculty and Course Topics

Ben Dunford

Interpersonal Dynamics is taught by Dr. Ben Dunford, Professor at the Krannert School of Management. Professor Dunford is a recognized teacher at Masters and Executive levels on topics including organizational change, leadership, negotiations, employee engagement, compensation, labor and employee relations, healthcare management and strategic human resource management. Professor Dunford has consulted with firms from a variety of industries including healthcare, media, restaurant, aluminum, and telecommunications.

This professional development program offers best practices to improve your team’s performance, which are relevant to professionals in any industry.

Key Topics

Managing Up

How to effectively manage your relationship with your boss to benefit him/her and yourself

Team Decision Making

How to increase the effectiveness of teams in decision making

Leading and Collaborating in Virtual Teams

How to overcome unique challenges associated with being on a team that is not in the same physical location

Interacting with Difficult Team Members

Understanding and applying principles of power to effectively manage relationships with toxic coworkers

Self-Awareness in Teams

How anticipating and understanding your own team members' individual personality differences can help resolve conflict, maximize performance and influence team and project design

Situational Leadership

The How-To's of empowering team members

Confronting Problems in Relationships

How to effectively navigate conflict with coworkers and engage in the contracting process for increased performance

Please note that topics are subject to change