Gerald Lyles Rising Star Associate Professor of Management
Supply Chain and Operations Management
Ph.D., Northwestern University (MEDS)
M. A., Beijing University, China
B. A., Beijing University, China
- Lu, L.X. and S.F. Lu (2018). Distance, Quality or Relationship? Interhospital Transfer of Heart Attack Patients. Production & Operations Management, vol. 27 (12), 2251-2269.
- Susan Lu, Ginger Jin, Ben Jones and Brian Uzzi (2018). The Reverse Matthew Effect: Consequences of Retraction in Scientific Teams. Review of Economics and Statistics,
Does Technology Replace Nurses? Not necessarily...
Nurses have many duties, but none is more important than providing bedside care to patients. A research study co-authored by Susan F. Lu, associate professor of management in Purdue's Krannert School of Management, shows some nurses may lose their jobs when automation arrives at their workplaces. But the reverse may happen at other healthcare facilities: new technology may spark the hiring of more nurses.
Looking for a high-caliber surgeon may be easier than previously thought. Critics of online rating platforms have stated that online physicians’ ratings are nothing more than a popularity contest, but a new study by Susan Lu, a professor at the Purdue University Krannert School of Management, suggests that the time-honored word-of-mouth method for finding quality health care may hold up after all.